Write to the rolldorado.org.es editorial team
This page tells you how to get in touch with the people who run Rolldorado — the independent information portal you are reading now. If you have a question about something on this site, a correction to suggest, or a concern about the way we present information, we want to hear from you. Send a message to [email protected] and we will aim to reply within 48 hours.
We cover editorial feedback, factual corrections, and general queries about the content published here. If you spotted something that looks wrong, or you feel a section needs more context, that is exactly the kind of message we are set up to handle.
Questions about your Rolldorado account
We are an independent information portal. We have no access to player accounts, no visibility of transaction records, and no ability to intervene in registration, deposits, withdrawals, bonus claims, or technical issues on the operator's platform. Sending those questions to us means a delay — we simply cannot act on them.
For anything related to your account — a pending withdrawal, a bonus query, a login problem, identity verification — reach the operator directly through the support channels available on its own platform. That team has access to your account and can actually resolve the issue.
Why this distinction matters
Rolldorado.org.es is a review and information site. We publish independent assessments of the operator's products, terms, and features so that players in the UK can make informed decisions before they sign up. We are not affiliated with the operator, we do not process payments, and we do not handle player funds or disputes. The boundary is a practical one: the operator's support team can do things we cannot, and routing your query to the right place is the fastest way to get it resolved.
If you are ever unsure whether something is a question for us or for the operator, a good rule of thumb is this — if it concerns the content on this site, write to us; if it concerns your account or any money, go straight to the operator.
Responsible gambling and getting support
If gambling is causing you or someone close to you distress, please reach out to one of the UK's specialist services. This is 18+ content, and keeping gambling enjoyable means knowing when to step back.
- GamCare — free, confidential support via the National Gambling Helpline: 0808 8020 133 (free, 24/7)
- BeGambleAware — information, advice and a route into treatment
- GamStop — free national self-exclusion scheme covering licensed operators
- Gordon Moody — residential and online treatment for serious gambling harm
You must be 18 or over (18+) to access gambling products. If you share a device with a younger person, parental-control tools such as Net Nanny or Qustodio can help restrict access to gambling content.
This content is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.